Thaheera Althaf
Fayyaz Travels has an incredibly patient and understanding customer service that lives up to their standards. With reasonable and transparent prices, I would strongly reccomend this agency to anyone who wants to enjoy a guaranteed secure holiday.
Gabriel Chen
Enjoyed the itinerary for Australia which Maria & team put together for us. Thanks.
Yoges Maniam
Hi Muhammad,
The trip was really good and both the drivers (Mr Sachin and Mr Siva I believe) were excellent. The India travel representatives were also checking in and ensuring that things were going well.
Mr Sachin (the 1 who drove us from Bangalore-Coorg-Coimbatore) was really good. He was such a safe driver and he also went the extra mile by bringing us to some sightseeing places before we headed to the hotel.
Musicpleez
If you're looking for a travel connoisseur who has a genuine interest in your trip needs, plus knows every destination, plus its policies, look no further.
My communication with Naveed was 100% via email, in the form of 33 exchanges, spanning over 7 calendar days, to be exact. Not to mention, over a time difference of 12 hours with a distance of >10k miles between our two cities.
I first reached out to Naveed asking for help in getting a Round Trip ticket for my mom to visit my family and I here in the US. I was very specific with airline, along with layover-duration, cities, travel-time and dates.
Being a person who is very particular with excellent communication, I must say it's hands-down that Naveed could not have done it better! With every one of my questions and queries, Naveed was very responsive, thorough and precise. He answered every one of my concerns over the weekend too, just to illustrate his genuine commitment. Naveed also had great hindsight and foresight by providing me suggestions and advice in order to minimize the back-and-forth.
Naveed was also truly-empathic towards my mom's medical condition. He was kind, caring and very patient when it came to taking care of my mom's passport-scans in-person as well as completing the travel-visa application for her. Naveed went above and beyond as well by staying past work hours to make sure my mom had all her ticket details so that it would not be necessary for her to swing-by Fayyaz Travels again the next day.
In its entirety, it was an impromptu travel plan, given the short timeframe as the departure had to take place in less than 4 business days from my first email to Naveed. What more with a major holiday in the US happening simultaneously (Independence Day).
I am very impressed by how Naveed handled the entire engagement with true professionalism. He executed it with grace and calm. He set expectations right and over-delivered.
My mom is en-route as I write this. But I know that she has been very impressed with Naveed's kindness and expertise too. He answered all her questions and concerns and set her mind at rest.
Naveed - My mom, my family and I cannot thank you enough!
Thank You so much for keeping an eye out for her and seeing to every single detail of her trip.
All - I cannot wait for you to have the same truly-positive experience my mom and I have had the golden opportunity of encountering.
Subra
19 Feb, 2024
19 Feb, 2024
Hi Ms. Jewelyn, me and my family had settled down at the hotel safely last night. We are pleased with the arrangements. The hotel room is nice.
Alisha Kumar
Fayyaz Travels helped organise my holiday with fantastic service
Ishaan Sharma
Fayyaz Travels has always been very helpful when it comes to getting the best deals with many inclusions. The team is very committed & professional and always respond on time whenever required, which makes the experience even better! Kudos. :)
Anuj
Professional and helpful people. Respond timely and price wisely.
Victoria Martone
Recently processed my Dubai visa in spite of the Covid 19 delays. Unfortunately cannot travel there as government suspended VTL flight until further notice. Maria was a great help especially if you dont have anyone who will sponsor your visa from Dubai.