close
WELCOME ABOARD

Thank you for registering with Fayyaz Travels. Our representative will contact you within 48 hours.

close
FORGOT PASSWORD

Please enter your email address below. We will send a new password to your registered email.

close

LEAVE A TESTIMONIAL

Enjoyed your trip with us? Have any feedback to give for us to improve? Leave us a message here!

close

CORPORATE LOGIN

Message for Corporate Login Insert here

close

FAIL TO LOGIN

The email and password you entered did not match our records. Please double check and try again.

close

CREATE AN ACCOUNT

Please fill in the details below and click “SUMIT”. Our representative will get back within 48 hours

close

MAKE AN ENQUIRY

Thank you for contacting Fayyaz Travels. If you have a holiday enquiry, please fill out and submit the form below. Or if you would like to speak directly to a Travel Designer, please call us at +65 6235 2900.

close

ENQUIRY RECEIVED

Thank you for submitting.
Our representative will contact you within 48 hours.

Terms and conditions

Welcome

Thank you for visiting Fayyaz Travels. Please review these terms of use, as well as our Privacy Policy (together, “the terms”) carefully before using or obtaining any content, or purchasing any products or services through our website, phone or in-person at our office. By accessing and using this website you agree to be bound by these terms. If you do not agree to our terms, please do not use our website.

What we provide you

At Fayyaz Travels, we aim to provide you the most comprehensive and useful information available regarding your international flight and related travel plans. You will find information that will allow you to obtain the best available fares and book your flights (always subject to the carriers’ terms, conditions and restrictions). We also provide useful information about your destinations, visa and health issues, and local transportation to and from the airports as well as lodging convenient to the airports. We have created and own most of the information you will find on the website; other information is obtained from the air carriers, hotels and lodging providers, as well as other third party providers, each of whom own their respective content.

What we agree to do

We will use commercially reasonable efforts to make sure that all information on the website is as complete and accurate as possible. We will protect all personally identifiable information that you provide to us in compliance with our Privacy Policy. We will use commercially reasonable efforts to prevent viruses from entering to and from the website, but we cannot insure that the website will be virus-free all the time.

Your right to use what we provide

Fayyaz Travels grants you the personal right to access and use the website in order for you to plan, book and purchase your airline tickets and to use the information provided in connection with the planning of your personal travel. Except for this limited license, you are not granted any other rights or license with respect to this website; we and our third party providers reserve any rights not expressly granted. You may not use the website to provide commercial or travel agency services to third parties.

What you agree not to do

You agree that you will not do any of the following:

  • Monitor, access, or copy any content or information of this website using any automated or manual process (including spiders and robots) without our express written permission;
  • Circumvent any security measures installed on the website;
  • Take any action that might affect the operation of the infrastructure of this website;
  • Deep-link to any portion of the website;
  • Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • Use any portion of the website or the services for:
    • uploading, posting, emailing, transmitting, messaging or otherwise making material available that is unlawful, infringes or misappropriates a third party’s intellectual property rights;
    • is harmful to minors in any way;
    • contains nudity or pornographic material;
    • promotes or provides instructional information about illegal activities, or promotes physical harm or injury against any group or individual;
    • provides false or inaccurate information.

What you will indemnify us from

You agree to defend and indemnify Fayyaz Travels and any of its providers and each of their officers, directors, employees and agents from and against any claim, cause of action or demand, including reasonable attorneys’ fees, in any action filed or commenced by any third party against Fayyaz Travels as a result of (1) your breach of these terms, (2) your violation of any law, regulation or the rights of a third party or (3) your use of the website.

What we are NOT responsible for

The information, products and services on this website are provided “AS IS”. Fayyaz Travels and its providers expressly disclaim all warranties of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance. Fayyaz Travels makes no warranty, and expressly disclaims any obligation, that: (a) the website will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis; (b) the content will be up-to-date, complete, comprehensive, accurate or applicable to your circumstances; (c) the results that may be obtained from the use of the website or any services offered through the site will be accurate or reliable; or (d) the quality of any products, services, information, or other material obtained by you through the website will meet your expectations.

Limits on our liability to you

Fayyaz Travels (together with our officers, directors, employees, representatives, and providers) will not be responsible or liable for (a) any damages to or viruses that may infect your computer equipment or other property as the result of your access to the website or your downloading of any content from the website or (b) any injury, death, loss, claim, act of god, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with (i) any use of the website or content, (ii) any failure or delay (including without limitation the use of or inability to use any component of this website for reservations or ticketing), or (iii) the performance or non- performance by Fayyaz Travels or any provider, even if we have been advised of the possibility of damages to such parties or any other party. Some states do not allow the limitation of liability, so the limitations above may not apply to you.

We provide you information and links to services offered by third parties

This website may include links to other websites or display information concerning products and services offered by third parties, for example: airlines. Fayyaz Travels provides these links for your convenience and does not have any control or influence over these websites. The existence of these links does not in any way imply, suggest, or constitute any affiliation between any such third party and Fayyaz Travels. You should refer to the separate terms of use, privacy policies and other rules posted on the third parties’ websites before you use them. Fayyaz Travels’ display of specific options does not suggest a recommendation by Fayyaz Travels of the third parties or their travel options. Your use of any third party’s website or services accessed through the website is at your own risk and Fayyaz Travels will have no liability with respect there to.

An important note regarding air tickets

Air carriers may be required to make available to the public the terms of their contract of carriage pursuant to Title 14, Part 253 of the Code of Federal Regulations. The circumvention of an air carrier’s rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier’s pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser’s credit card, additional charges collected at the airport, or future invoicing. You are responsible for ensuring that your purchases abide by the terms or conditions of purchase imposed by any third party with whom you elect to deal, including terms or condition of purchase set forth in an air carrier’s fare rules or contract of carriage

General

These terms are governed by the laws of Singapore, without regard to its conflict of laws or rules. You hereby consent to the exclusive jurisdiction and venue of the state and federal courts located in Singapore for the resolution of any disputes arising out of or relating to these terms, your use of the website and any purchase of products or services from Fayyaz Travels. The parties expressly exclude the United Nations Convention on Contracts for the International Sale of Goods.

From time to time we may change or modify the terms, or impose new terms, including adding fees and charges for use. Such changes, modifications, additions, or deletions shall be effective immediately upon posting on the website or by any means of notification by which you obtain actual knowledge thereof. Any use of the services after such posting or notice shall be deemed to constitute acceptance by you of such changes, modifications, additions or deletions.

If you object to any provision of these terms or any changes to these terms or become dissatisfied with the website in any way, your only recourse is to immediately terminate use of the website and bring to our attention by writing into fayyaz@singnet.com.sg

All contents of this website are: ©2018 Fayyaz Travels. All rights reserved. Fayyaz Travels is not responsible for content on external websites. Fayyaz Travels and the Fayyaz Travels logos are registered trademarks of Airtrade International, Inc. in the US and in other countries. Other logos and company names mentioned herein may be the trademarks of their respective owners.

We encourage you to share your comments and questions with us. Please remember that you are responsible for whatever material you submit, including its reliability, originality, and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any and all rights to materials submitted to us become the exclusive property of Fayyaz Travels. Fayyaz Travels is a registered seller of travel in Singapore. Singapore Tourism Board registration number: TA02003

Thank you for visiting Fayyaz Travels. Please review our Terms and Conditions of Use carefully before using or obtaining any content, products, or services through our website.

Changes to These User Conditions

The user conditions of this website may be subject to change. Fayyaz Travels advises you to check these pages regularly.

Purpose of This Website

Fayyaz Travels grants you a limited, personal, nontransferable, non-sublicensable, revocable license to access and use the site only as expressly permitted in these terms. Except for this limited license, you are not granted any other rights or license with respect to this site; any rights or license not expressly granted herein are reserved.

Unless we have granted you permission in advance and in writing, you may use the site only for your personal, non-commercial use, and not to provide services to a third party.

All information and materials, including but not limited to software, texts, data, graphic representations, illustrations, sounds, videos, logos, symbols or html code on this website, may only be used for exploratory purposes in order to offer the user the possibility to order products and services via this website.

Disclaimer

Fayyaz Travels will not be liable for any damages, arising out of or related to the use of, the inability to use, or the use of this website or a linked website as a starting point.

We make every effort to ensure the construction and operation of this website. All special offers on this website are free of obligations and no rights can be derived from these special offers.

Additional restrictive conditions of the service provider concerned may apply to all special offers on this website. Fayyaz Travels will neither accept liability in the event that this information is missing, incorrect or incomplete, nor if special offers on this website contain incorrect or incomplete information.

The information on this website is no expansion or adjustment of a possible contractual relation with the user, unless there is specific reference to this information on this website in the user’s agreement.

Intellectual Property Rights

You may use this website in accordance with the legal provisions with regard to intellectual property rights. All copyright and other intellectual property rights regarding this website, including but not limited to any original content, quotations, itineraries provided online or offline, in the broadest sense are owned by Fayyaz Travels.

Without express, prior written permission of fayyaztravels.com you may not in any way distribute, sell, duplicate, copy or publish any material provided from Fayyaz Travels to any competing agency or 3rd party, for any purpose including price comparison, neither in its original nor in its modified form.

In the event of the above, you will be liable to pay Fayyaz Travels 15% of the quotations total value as compensation for providing the content.

Fayyaz Travels reserves the right to deny the user access to the information on this website.

Links to Other Websites

This website may include links to other websites operated by third parties. Fayyaz Travels does not have any influence on the information, products and services provided on websites of third parties. Fayyaz Travels will not accept any liability for consequences of any kind arising out of the use of these websites.

Data Protection "Cookies"

Fayyaz Travels may need certain personal details from you. These details will not be disclosed to third parties, unless required by law or the judicial authorities.

These websites use so-called “Cookies” in order to record internet usage information. A cookie is a text file that can be sent to the user’s computer via this website, after which it can be stored on the user’s computer. These cookies serve to help users find the requested information and to tailor each visit to this website to individual preferences. A user can choose not to accept the storage of cookies on his / her computer, by setting the used internet software accordingly. As a consequence, the user may not have access to some pages on this website.

User's Profile

The user has the opportunity to create a profile on this website. The profile enables the user to easily order products and services via this website. The user indemnifies Fayyaz Travels expressly against liability for damages, of any kind, which arise out of the authorized or unauthorized use of your username and password on this website.

User's Response

Fayyaz Travels is in no way obliged to check the information sent to you via this website. The user warrants that all information and electronic attachments of this information, including email messages, will not breach the intellectual property rights or any other applicable law. By sending information, including electronic attachments (if any), you authorize Fayyaz Travels irrevocably and unrestrictedly to use, process, illustrate, adjust and send such information and electronic attachments. Fayyaz Travels reserves the right to use such information and electronic attachments in any desirable way.

Privacy and Security

Your use of the site is subject to our Privacy Policy. By using our site, you are agreeing that you have read our Privacy Policy and it is reasonable and acceptable to you.

Your acceptance of these terms is also your consent to the information practices in our Privacy Policy.

International Travel

While most travel, including travel to international destinations is completed without incidents, travel to certain destinations may involve greater risks than others. We encourage you to review and evaluate travel advisories, prohibitions, and warnings, issued by the government and the aviation administration before booking travel to any international destinations.

By offering for sale travel to international destinations, Fayyaz Travels does not represent or warrant that travel to such locations is advisable or without risk. Fayyaz Travels does not accept liability for any damages, losses, or delays that occur due to the traveler having improper documents for entry, exit, length of stay, or from travel to such destinations.

Travel Terms and Services

Reservations, bookings, and purchases

You agree to abide by The Terms and Conditions of purchase, including all cancellation rules, imposed by any supplier with whom you elect to deal. A supplier that is an air carrier is required to make available to the public the terms of its contract of carriage.

Fayyaz Travels reserves the right to cancel a reservation and provide full refund of all charges on this request in case of fare errors, incorrect fare rules, system errors, availability problems, reservations not confirmed by carriers, and other technical issues that may prohibit Fayyaz Travels from fulfilling a customer’s reservation at the cost provided and in a timely manner. In these cases, Fayyaz Travels will always look for an alternative and when we find the fares to be higher than the original offer, the customer has the right to decline the offer.

Access, use of our website and purchasing or any services or requesting quotations through website, phone or in-person in our office, is acceptance of The Terms and Conditions on this page. By accessing and using this site or any of its services, including but not limited to requesting quotations, purchasing any travel or services, you are agreeing to all the terms, conditions, and notices in this site.

Fees

Fayyaz Travels may charge a fee for the service provided when you book, and/or modify travel services through the site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the products and services available from the site.

Refund Policy

All sales are final. Once a reservation has been confirmed and an invoice has been issued, purchases made from Fayyaz Travels are non-refundable unless specifically stated otherwise.

CHRISTMAS GIVEAWAY

1. The promoter is: Fayyaz Travels Pte. Ltd
2. The competition is open to residents of Singapore as well as visitors/tourists of Singapore aged 18 years or over. Entries made by those under the age of 18 need to be done so with parental consent.
3. There is no entry fee and no purchase necessary to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

5. Entrants of Fayyaz Travels Christmas Giveaway agree to be bound by these terms and conditions. To enter, contestants must:

(a) complete an entry online by answering the nominated questions at “http://fayyaztravels.com/fayyaz-travels-giveaway/’’

6. Route to entry for the competition and details of how to enter are via:

“http://fayyaztravels.com/fayyaz-travels-giveaway/’’

7. Multiple entries are not permissible. One entry per person.
8. Closing date for entry will be 1st January 2019. After this date, no further entries to the competition will be permitted.
9. No responsibility can be accepted for entries not received for whatever reason.
10. Entrants must be, and by entering any competition warrant that they are, individuals with legal capacity, 18 years or older, and reside in Singapore or will be in Singapore to collect their prize.

The following persons are ineligible to enter the competition:

  • employees of, or contractors to the Promoter, its subsidiaries and related corporations so far as they are directly associated with this Competition; and
  • the spouse, de facto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), of such employees and contractors (whether or not they live in the same household).

All entrants acknowledge that even if the Promoter only learns of a person’s ineligibility after the Promoter has appeared to award the Prize to the ineligible person, it may require the return of the Prize or payment of its value to the Promoter to be dealt with as an unclaimed Prize.

11. The rules of the giveaway and how to enter are mentioned below:
Enter Full name and email address. We collect these details as you will be informed about your win through email. Once we get a confirmation from you, we will be able to announce you as the winner(s) of our giveaway. There are 2 winners in total. We ask for your country of residence to acknowledge our clients worldwide. You can also follow us on Fayyaz Travels at our social media platforms: Facebook, Instagram and Twitter to keep in touch with future giveaways and news.
12. The winning entrants will be selected by Fayyaz Travels following the end of the competition period through a random draw.
The first two randomly selected valid entries for the competition will win the prize(s).
Winner 1: 1N Stay in a 5* Hotel in Singapore.
Winner 2: 2x Movie Tickets to any Movie (these are subject to their own terms and conditions)
13. Fayyaz Travels reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of anticipated breach of any applicable law or regulation or any other event outside of our control.
14. In reasonable discretion, Fayyaz Travels shall determine the verification tests and procedures.
ID that includes a photograph, proof of age, identity and residency may be required.
Fayyaz Travels will request a receipt and acknowledgement of these terms and conditions that the winner must sign to verify they have received their prize and where the winner acknowledges indicate his/her understanding and acceptance of these terms.

15. It is the sole responsibility of each winning entrant to claim their prize.

16. If for any reason a prize remains unclaimed 1 week after a notification has been sent to the relevant winning entrant, the competition will be redrawn. The winners of the unclaimed Prize draw will be notified by email and the winner(s) after claiming the prize will be congratulated.

17. All participants acknowledge that Fayyaz Travels has the right to publicise and publish his / her name on their social media platforms.

18. Fayyaz Travels is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

19. The dates for the prize are as follows:

(a) The movie tickets are valid for 1 month for all days and sessions, not including eve of and on Christmas, New Year, 1st and 2nd day of Lunar New Year.(b) The 1N 5* Hotel stay in Singapore is subject to terms

20. The prize is as stated, and no cash or other alternatives will be offered.
21. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
22. Winners will be announced on 5th January 2019. Winners will be picked randomly through a draw system.
23. The winners will be notified by Email by the 5th January 2019. If the winner cannot be contacted or do not claim the prize by Friday 8th January 2019, we reserve the right to withdraw the prize from the winner and pick a replacement winner through another random draw.
24. The promoter will notify the winner when and where the prize can be collected.
25. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
26. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
27. The competition and these terms and conditions will be governed by Singapore law and any disputes will be subject to the exclusive jurisdiction of the courts of Singapore.
28. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation.
29. The personal information of winners may be provided to others assisting, including Prize suppliers and deliverers, and to authorities that regulate this Competition. If an entrant does not truthfully provide all requested personal information, the Promoter may determine that they are not eligible to win the Prize.
30. The winner’s name will be posted after confirmation and acceptance of prize on our social media to congratulate them. Entry into the competition will be deemed as acceptance of these terms and conditions.
31. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network.
32. All entries to our competitions and giveaways will automatically be subscribed to our newsletter
33. Fayyaz Travels also reserves the right to cancel the competition if circumstances arise outside of its control.
34. All offers are subject to availability and they are not available in conjunction with any other offer.