Your personal data provided by you is used to manage the services required by you. Some information may be given to for processing reasons to our partners (who are reputed DMCs in their respected countries) for the country you plan to travel to- when you purchase a package deal with us. The data is used for administrative purposes only.
Other than our travel partners, your data will also be processed with the airline, airport, hotels and insurance company- depending on which services you purchase, so we can provide you with the required services you need with ease.
When you purchase a package/tour or any services from Fayyaz Travels, you asked for a service to be provided by us and thus are entering into a contract. Therefore, the personal data you provide us will be used to adhere to the contract and for:
- Admin purposes- here we will use the data provided to book your flights- whether internal arrangements or external arrangements are made through our suppliers.
- The data collected is used for the purpose of communicating with you in regard to your enquiry/booking or any other purchases. This consists of Fayyaz Travels sending you your booking confirmation and relevant travel documents.
We may also process your data for your interest as well as ours- whereby we can improve customer experience, settle claims or complaints, promote our business and improve our products and services. We may also use data for internal research and analysis which would aid in improving our services to you, the offered products and new products. We may contact you or invite you to take part in surveys.