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February 26, 2021

What changes has the travel industry seen?

February 26th, 2021

1615-2_03-1

February 26, 2021

What changes has the travel industry seen?

February 26th, 2021

1615-2_03-1

With Covid-19 leaving a mark on the entire world, the travel industry is one of the many industries still recovering from the damage. Needing to overcome this hump, it meant that the travel industry had to improvise and adapt to the current circumstances.

While international travel has come to a halt, and the majority of countries having implemented travel bans and measures, the travel industry is still in full recovery mode as of now. With it being 2021 already, let’s look back at what changes the travel industry has seen and or how it affected the recovery of the industry itself.

1. Safety Guidelines

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Mandatory wearing of face masks, social distancing, sanitation stations, scheduled sanitization, and disinfection are just some of the many strict hygiene practices that airports and airlines have implemented upon the hit of Covid-19.

Temperature screening and having passengers fill up health and contact forms were required during the pandemic with the intention of stopping any potential Covid-19 carriers and isolating them from the others.

Singapore received its first batch of Pfizer-BioNTech Covid-19 vaccine on 21 December 2020 and the government has started vaccinations for healthcare workers on 30 December 2020. The priority of the vaccination drive is to front-line workers such as cabin crew, security screeners, baggage staff, and cleaners.

Vaccination is one of Singapore’s key strategies to protect and enable us to re-open further with Transport Minister Ong Ye Kung mentioning “The vaccinations are a very important step towards reviving Singapore’s air hub, which has been decimated by the pandemic.”

2. Use Of Technology

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Changi Airport is one of the many airports that embraced the use of technology and took advantage of it to an extent to adapt to this pandemic time.

Check-in kiosks and baggage kiosks are fitted with proximity sensors so that it would be totally contactless for their passengers.

Auto-clearance immigration lanes are being upgraded with a new biometric system utilizing face and iris recognition technology to replace the use of biometric fingerprint scanning.

High contact areas are being disinfected regularly and coated with a protective antimicrobial coating to reduce the risk of virus transmission.

Autonomous cleaning robots are deployed throughout the airport which helps clean the floors and carpets daily. Furthermore, they are also equipped with a mist attachment that disinfects the carpets after the cleaning.

Hotels are also implementing the same usage of contactless kiosks for check-ins, payments, robots to assist with the cleaning and mist sprays.

“Hotels will start to introduce electrostatic sprays to deep-sanitize surfaces, for example in hotel rooms as well as public areas, as well as the use of ultraviolet light technology for sanitizing guest room keys and devices shared by employees,” said Ms. Kwee, president of the Singapore Hotel’s Association (SHA).

3. Flourishing Local Scene

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It is no surprise that with international travel at a standstill, the local travel scene would eventually be thriving. Due to the pent up demand, and travelers having an itch to “revenge travel”, most travelers are rediscovering their mainland by booking staycations and having their escapades locally.

In an effort to increase tourism, the Singapore government announced a “SingapoRediscovers” campaign in early July targeted at the local community.

The initiative is targeted at encouraging citizens and expat residents to explore the island and find hidden gems.

With attractive promotions and vouchers being handed out periodically to keen-eyed guests, local tourist spots and hotels have been hit with a resurgence of guests.

“The hotel has hit an occupancy level of 80 percent of its 26 rooms, within days of resuming staycation bookings on July 9,” said Mr. Teo Joo Leng, general manager at One°15 Marina Sentosa Cove.

4. Use of Certifications

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The travel industry has seen many dramatic changes, however, it is more than necessary to implement these changes as its intention is to improvise during this pandemic stricken time and fight for a better future.

The use of certifications is something that the travel industry has seen after the pandemic hit. As part of the enhanced precautionary measures, certain certification and audit systems have been put in place.

One example of which is the SG Clean certification by Singapore’s National Environment Agency (NEA), which certifies sites with a certain standard of cleanliness and public hygiene. Places that have been certified and conferred this certificate are hotels, tourist spots, and airports such as the Changi Airport.

Singapore tourism board (STB) has also launched its CruiseSafe certification given the resumption of cruising on account of the “Cruises to nowhere” pilot program.

This is all due to ensuring that hygiene levels are in line with the stringent protocols and to give travelers peace of mind for the green light.

 

While we know there are a lot of changes in the travel industry, let’s plan ahead for a brighter future. Let us help you plan your future escapade, just enlist the help of our agents at Fayyaz Travels to help you achieve that and for a greater year ahead!

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