Clare Long
We have just returned from Vietnam. We had a fantastic time and would really recommend the Hotel.
Thank you to Fayyaz Travels for organising our trip. As always everything ran smoothly and we had a great time!
Musicpleez
If you're looking for a travel connoisseur who has a genuine interest in your trip needs, plus knows every destination, plus its policies, look no further.
My communication with Naveed was 100% via email, in the form of 33 exchanges, spanning over 7 calendar days, to be exact. Not to mention, over a time difference of 12 hours with a distance of >10k miles between our two cities.
I first reached out to Naveed asking for help in getting a Round Trip ticket for my mom to visit my family and I here in the US. I was very specific with airline, along with layover-duration, cities, travel-time and dates.
Being a person who is very particular with excellent communication, I must say it's hands-down that Naveed could not have done it better! With every one of my questions and queries, Naveed was very responsive, thorough and precise. He answered every one of my concerns over the weekend too, just to illustrate his genuine commitment. Naveed also had great hindsight and foresight by providing me suggestions and advice in order to minimize the back-and-forth.
Naveed was also truly-empathic towards my mom's medical condition. He was kind, caring and very patient when it came to taking care of my mom's passport-scans in-person as well as completing the travel-visa application for her. Naveed went above and beyond as well by staying past work hours to make sure my mom had all her ticket details so that it would not be necessary for her to swing-by Fayyaz Travels again the next day.
In its entirety, it was an impromptu travel plan, given the short timeframe as the departure had to take place in less than 4 business days from my first email to Naveed. What more with a major holiday in the US happening simultaneously (Independence Day).
I am very impressed by how Naveed handled the entire engagement with true professionalism. He executed it with grace and calm. He set expectations right and over-delivered.
My mom is en-route as I write this. But I know that she has been very impressed with Naveed's kindness and expertise too. He answered all her questions and concerns and set her mind at rest.
Naveed - My mom, my family and I cannot thank you enough!
Thank You so much for keeping an eye out for her and seeing to every single detail of her trip.
All - I cannot wait for you to have the same truly-positive experience my mom and I have had the golden opportunity of encountering.
Ashvini Ganeson
19 Feb, 2024
19 Feb, 2024
Hi Dean, We had a really wonderful time in Italy. Thank you for planning the itinerary and assisting us along the way and making this trip possible.
Nafisah Amin
Fayyaz travels planned my trip to Hanoi. I had a wonderful time. My friend and I got the best care from Maria and the Hanoi team from the time we plan to the time we leave Hanoi. Thank you
Ria Ros
Booked with Fayyaz Travel for my trip. Maria answered my doubts and queries. Everything went smoothly throughout. Thank you Maria
Ishaan Sharma
Fayyaz Travels has always been very helpful when it comes to getting the best deals with many inclusions. The team is very committed & professional and always respond on time whenever required, which makes the experience even better! Kudos. :)
Z.
The service we received from Fayyaz Travels (Naveed) was prompt, professional and outstanding. I would recommend them to all friends and family. Keep it up and well done!
Yoges
On behalf of my mother and myself, I would like to thank you for organising the trip. It was a great trip n we enjoyed ourselves v much. The tour guide Narin and driver were very nice and considerate.
Once again, would like to thank you for organising a memorable trip to Cambodia.
Fatima Butt
Fayyaz travels are living upto their promise on amazing customer service and precautions during this pandemic. I must comment on their professionalism and amazing personalized travel packages . Thank you guys !
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