Janna Beevi
Trip to Dubai in June 2022.
Been a customer for years now and Maria is helpful, customer oriented, patience, professional as usual.
Thaaaaaaaaaank you Maria for making all the arrangements and being patient! Awesome!
Till the next trip!
Clare Long
We have just returned from Vietnam. We had a fantastic time and would really recommend the Hotel.
Thank you to Fayyaz Travels for organising our trip. As always everything ran smoothly and we had a great time!
Zahurin Khan
This is the first time I've engaged their services and I'm sure I'll be going back to them for my next trip. Travel agent, Ms Sakina was so patient with us and accommodated to our requests as best as she could. The trip to Greece was well planned and we enjoyed it very much. Thank you for your services!
Sander
We had a great break and everything worked as planned and hoped for. Thanks for your help. Will certainly seek your services next time.
Janath Beevi
Really enjoyed the one day package tour as we had a wonderful driver to keep us company on the trips around the whole day from about 9am till about 4.30pm.
Thank you very much Maria for keeping in touch with me and checking on the status each day. Looking forward to schedule more trips with you! next upcoming is Dubai :)
Turab Gardezi
Fayyaz Travels provides custom packages of the highest quality, and their dedicated customer service is amazing. Whenever i plan a trip, i make sure to use their services, they get me the best deals that work as per my schedule. Keep up the great service! and you will only add to your loyal customer base :)
Yoges
On behalf of my mother and myself, I would like to thank you for organising the trip. It was a great trip n we enjoyed ourselves v much. The tour guide Narin and driver were very nice and considerate.
Once again, would like to thank you for organising a memorable trip to Cambodia.
Luthuf Gulam
Ms Maria set the bar across the board for a perfect customer experience. From the moment, I reached out with a brief enquiry, Maria was responsive, extremely prompt , not only about the flight booking itself, but in walking me through the entire process for a smooth travel. Transactions with her have been extremely smooth and her advices most definitely catered to my convenience. It could not have been more seamless, and made the process very pleasant. My satisfaction was unparalleled, going above and beyond in every aspect. Thank you for all your assistance and happy new year!!!
Musicpleez
If you're looking for a travel connoisseur who has a genuine interest in your trip needs, plus knows every destination, plus its policies, look no further.
My communication with Naveed was 100% via email, in the form of 33 exchanges, spanning over 7 calendar days, to be exact. Not to mention, over a time difference of 12 hours with a distance of >10k miles between our two cities.
I first reached out to Naveed asking for help in getting a Round Trip ticket for my mom to visit my family and I here in the US. I was very specific with airline, along with layover-duration, cities, travel-time and dates.
Being a person who is very particular with excellent communication, I must say it's hands-down that Naveed could not have done it better! With every one of my questions and queries, Naveed was very responsive, thorough and precise. He answered every one of my concerns over the weekend too, just to illustrate his genuine commitment. Naveed also had great hindsight and foresight by providing me suggestions and advice in order to minimize the back-and-forth.
Naveed was also truly-empathic towards my mom's medical condition. He was kind, caring and very patient when it came to taking care of my mom's passport-scans in-person as well as completing the travel-visa application for her. Naveed went above and beyond as well by staying past work hours to make sure my mom had all her ticket details so that it would not be necessary for her to swing-by Fayyaz Travels again the next day.
In its entirety, it was an impromptu travel plan, given the short timeframe as the departure had to take place in less than 4 business days from my first email to Naveed. What more with a major holiday in the US happening simultaneously (Independence Day).
I am very impressed by how Naveed handled the entire engagement with true professionalism. He executed it with grace and calm. He set expectations right and over-delivered.
My mom is en-route as I write this. But I know that she has been very impressed with Naveed's kindness and expertise too. He answered all her questions and concerns and set her mind at rest.
Naveed - My mom, my family and I cannot thank you enough!
Thank You so much for keeping an eye out for her and seeing to every single detail of her trip.
All - I cannot wait for you to have the same truly-positive experience my mom and I have had the golden opportunity of encountering.