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December 16, 2020

5 reasons why using a travel agency is better than direct booking during COVID19

December 16th, 2020


With COVID19 sparing no one in its path, it disrupted the global economy causing the world to take notice and the impact ever since has been significant. With some borders around the world still remaining closed off to the outside or having strict regulations for tourists, the tourism industry has been in recovery mode and travellers like ourselves have been caught in the middle.

With the eventual safe opening of the borders and when flights start to resume, one might be wondering if booking their future travels with a travel agency might be more efficient than direct booking.

Fret not, we have done some research to give you 5 reasons why using a travel agency is better than direct booking during COVID19.

1. Hassle-free


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With countries rectifying and altering their travel restrictions due to COVID19, it would be a headache to spend plenty of hours planning your trips to your dream destination just to find out that they changed their travel restriction a few hours later.

Therefore first off, using a travel agency during COVID19 gives you a hassle-free experience to plan and book your trips during this time as a travel agent will be checking the updated travel restrictions for you and advising you as you go, without you having to stress and worry about what sudden travel restrictions you might have to face and adhere to.

2. Flexibility


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Planning a trip can be a stressful job. You will have to take into account the budget, the allotted time for your vacation and your itinerary to say the least.

Given such a vulnerable time during this COVID19, flexibility will be one of the traveler’s top priority.

Having said that, if you book through a travel agent, you are guaranteed flexibility as if you wish to postpone your trip due to unforeseen circumstances or a change in flights or accommodation, your travel agent will go through the trouble of rescheduling and rearranging to your requirements as they have the necessary connections and booking systems.

3. Peace of mind


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Given that the pandemic has caused unnecessary stress due to factors such as flight cancellations, airlines stranding passengers at airports because of delays etc

You wouldn’t want to book your flight itinerary only to be stuck at the airport because of a flight cancellation or delay.

Booking through a travel agent gives you a peace of mind as if your flight gets cancelled or delayed, your travel agent will be there to smoothly guide you through the process and get you rebooked as soon as possible.

They even advise you in advance on what the process is if any flight booked gets cancelled and the refund procedure as they are constantly monitoring flight statuses.

Did you know that Fayyaz Travels has its own safety and emergency response system so they are available 24/7 to guide you.

4. You’re not in this alone, we’re in this together.


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Booking through a travel agent gives you reassurance as they will be there 24/7 to provide you assistance if required.

Compared to direct booking, you may not have a middleman to guide you and provide assistance on the move.

Whether it be visa assistance or the updated health regulations to adhere to, you can rely on the service that your travel agents provide and rest assured that they will be there to support you every step of the way.

5. Relationship


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Having booked with travel agents instead of direct booking during COVID19, you would know the quality of service to expect from them and likewise, they would know your travel preferences given the history of prior bookings, leading to more efficient bookings and reservations.

When booking yourself, you would have to re-plan and basically start from scratch if you’re planning another holiday vacation.

Having a good relationship with your travel agent gives you the edge and benefit as they will update you on their ongoing promotions and discounts that help you save money on your upcoming trip.

What are you waiting for? Plan your next trip to your dream destination with us for a more hassle-free and unforgettable experience.


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