Great customer experiences depend on strong processes behind the scenes.

As Fayyaz Travels continues to grow, we’re looking for an Internal Auditor, Operations & Compliance to help us maintain high standards across the business. You’ll work across teams, using data, technology and good judgement to review how we work, identify opportunities for improvement and help turn findings into practical action.

This is a hands on remote role for someone who enjoys getting into the detail but can still see the bigger picture. You’ll work with spreadsheets, operational data, digital records and reporting tools, while also looking for smarter ways to make auditing and monitoring more efficient through automation.

We’re looking for someone who is curious, fair and thorough. Someone who follows the evidence, asks good questions and is interested not only in finding issues, but in helping build better ways of working.

Job Responsibilities:

• Conduct regular internal operational and compliance reviews across the business
• Review processes, records and data against agreed standards and procedures
• Analyse operational data to identify inconsistencies, trends, risks and areas requiring further review
• Reconcile information across spreadsheets, systems and business records
• Build and maintain clear audit trackers, dashboards and management reports
• Use Excel and Google Sheets to analyse, organise and present audit findings
• Identify opportunities to automate repetitive checks, reporting and monitoring processes
• Maintain accurate records of findings, actions and follow ups
• Work collaboratively with different teams to understand findings and support improvements
• Identify recurring themes and provide practical recommendations to management
• Support improvements to internal processes, controls and reporting
• Present findings clearly, objectively and with appropriate supporting evidence

Skills and Requirements:

• 2 to 4 years of experience in internal audit, operational audit, compliance, quality assurance, risk or a related role
• Bachelor's Degree in Accounting, Finance, Business, Audit or a related discipline
• Advanced Excel and/or Google Sheets skills, including formulas, lookups, pivot tables, data analysis and reconciliation
• Strong analytical ability and excellent attention to detail
• Comfortable working with large amounts of data and information from multiple sources
• Experience creating trackers, dashboards or structured management reports
• An interest in automation and using technology to make repetitive processes more efficient
• Experience with tools such as Google Apps Script, Power Query, Zapier, Make or similar automation tools would be an advantage
• Able to identify patterns and inconsistencies rather than simply completing a checklist
• Good judgement and confidence asking questions constructively
• Strong written and spoken English
• Able to communicate findings clearly and professionally
• Highly organised and comfortable managing work independently in a remote environment
• Discreet and responsible when working with confidential business information
• Experience within travel, hospitality or another service led business is useful, but not essential

You’ll have the opportunity to work across different parts of a growing international travel business and help shape how we use data, technology and better processes as we scale.