Love travel? Know how to negotiate a good deal?

Finding a great hotel or destination partner is one thing. Negotiating the right rates, understanding the contract and turning those agreements into competitive travel packages is another.

At Fayyaz Travels, we’re looking for a Junior Travel Product & Contracting Executive who understands both.

With over 16 years in Singapore’s travel industry, we develop tailored holidays, group tours and travel experiences across destinations worldwide.

You’ll work closely with our Product Lead, supporting the development of new destinations, packages and travel services. A key part of your role will be sourcing and onboarding travel partners, negotiating competitive rates, reviewing commercial terms and managing the contracting process.

We’re looking for someone who already has practical contracting experience, enjoys negotiating and knows that getting a better deal isn’t always just about asking for a discount.

You’ll also be involved in product research, package costing, website launches and helping our consultants understand the products they’re selling.

It’s a varied role with plenty of opportunities to contribute ideas, take ownership and grow your experience.

Job Responsibilities:

What you’ll be doing

Travel contracting and negotiations

• Source and engage hotels, resorts, destination management companies, tour operators and local ground teams.
• Negotiate competitive net rates, commissions, discounts, package inclusions and value-added benefits.
• Review and negotiate payment terms, deposit requirements, cancellation policies, refund conditions and other commercial arrangements.
• Compare quotations from different partners to identify the most competitive and commercially suitable options.
• Challenge pricing and negotiate alternative terms where initial offers do not meet our requirements.
• Review contracts and rate agreements, identifying commercial risks or unfavourable conditions for further discussion.
• Maintain relationships with existing partners and negotiate improved terms, seasonal promotions and exclusive offers.
• Track contract validity, renewals, outstanding agreements and agreed commercial commitments.

Partner sourcing and onboarding

• Identify and research potential international travel partners based on our destination and product requirements.
• Coordinate the full onboarding process, from initial contact and evaluation through to documentation, contracting and system setup.
• Conduct partner due diligence, including verifying business credentials, service capabilities, licences and relevant documentation.
• Gather operational information, booking procedures, emergency contacts, payment arrangements and service conditions.
• Coordinate with internal stakeholders to resolve outstanding requirements before partners are approved for use.
• Maintain accurate partner records and ensure agreements and supporting documents are properly organised.

Pricing, costing and commercial analysis

• Prepare detailed package costings, pricing comparisons and selling price calculations.
• Calculate margins, markups, commissions, taxes, additional charges and other relevant costs.
• Assess the commercial impact of deposit requirements, payment schedules, currency differences and cancellation conditions.
• Compare partner rates against market pricing and competitor packages.
• Maintain accurate seasonal rates, promotional offers, blackout dates and package pricing.
• Flag pricing discrepancies, unfavourable terms and potential margin risks before products are launched.
• Support regular pricing reviews to keep our packages competitive and commercially viable.

Travel product development and portfolio support

• Work with our Product Lead to research and develop new destinations, packages, tours and travel services.
• Research Singapore’s outbound travel market, customer preferences, competitor offerings and emerging travel trends.
• Identify potential new products, experiences and partner opportunities within existing and new destination portfolios.
• Assist with building itineraries, selecting accommodation and activities, and preparing package inclusions.
• Review existing products and recommend improvements based on pricing, customer demand and partner performance.
• Coordinate with sales and operations teams to ensure packages are practical, accurate and ready to sell.

Travel systems, website and product launches

• Work with hotel bedbanks, booking portals, contracting tools, Excel, Google Sheets and internal product systems.
• Maintain accurate partner rates, contracts, package information and product records.
• Coordinate with our website and marketing teams to prepare new packages and services for publication.
• Review website listings, itineraries, inclusions, exclusions and pricing for accuracy.
• Support the testing and implementation of new partner portals, booking tools and system integrations.
• Identify opportunities to improve product trackers, pricing templates, reporting and routine workflows.

Product training and stakeholder coordination

• Prepare destination guides, product briefs, pricing references and training materials for our sales consultants.
• Support internal product briefings to help consultants understand new packages, partner arrangements and key selling points.
• Liaise with marketing, sales, operations and website teams to coordinate product updates and launches.
• Follow up with internal and external stakeholders to keep contracting and product development activities moving.

Skills and Requirements:

What we’re looking for

• At least 1 to 2 years of practical experience in travel contracting, hotel contracting, destination sourcing or commercial negotiations within the travel industry.
• Proven experience negotiating rates and commercial terms with hotels, tour operators or destination partners.
• Understanding of travel contracts, including deposits, payment terms, cancellation conditions, commissions and rate agreements.
• Good commercial awareness and confidence preparing package costings, calculating margins and comparing partner quotations.
• Experience sourcing or onboarding travel partners would be an advantage.
• Knowledge of tour operations, holiday packages, destination management or travel product development.
• Strong Excel or Google Sheets skills, including pricing calculations and costing formulas.
• Confidence using travel booking platforms, hotel bedbanks and digital tools.
• Strong communication skills and the confidence to ask questions, challenge quotations and negotiate professionally.
• Excellent attention to detail, particularly when reviewing prices, contracts and booking conditions.
• Ability to manage multiple partners, follow up independently and meet deadlines.
• Good written and spoken English.
• Understanding of Singapore’s outbound travel market would be an advantage.

Important: This is a junior position, but previous contracting and negotiation experience is essential. We’re happy to help you develop your product management skills, but you’ll need to bring a good foundation in commercial negotiations and travel contracting.

Why join Fayyaz Travels?

Build on your contracting experience. Work with international hotels, tour operators and destination partners while developing your commercial skills.
Get involved in product development. Support new destinations, travel packages and services from research through to launch.
Work closely with an experienced Product Lead. Learn about portfolio development, pricing strategies and the wider commercial side of travel.
See your work make a difference. The rates you negotiate and partners you onboard will directly influence the packages we offer our customers.
Develop your technical skills. Work with travel systems, booking platforms, product databases and digital tools.
Opportunities to grow. As you gain experience, you may take on greater responsibility for partner relationships, contracting and individual product projects.

Interested in joining us?

If you’ve worked in travel contracting, enjoy negotiating with international partners and want to develop your career in travel product management, we’d love to hear from you.