Join our growing MICE team

Enjoy organising complex travel arrangements, managing projects and finding smarter ways to get things done?

Fayyaz Travels is looking for an experienced MICE Operations & Project Executive to join our growing team remotely.

With over 16 years in Singapore’s travel industry, we work with corporate clients and international partners to organise meetings, incentive trips, conferences, events and group travel programmes.

We’re looking for someone who combines practical MICE experience with strong organisational and technical skills. You’ll help manage projects from enquiry through to delivery, prepare quotations and proposals, coordinate with hotels and destination partners, and keep our bookings, systems and project information accurate.

You’ll also play an important role in improving how we work, from managing digital tools and project trackers to identifying opportunities to simplify processes and reduce manual work for our MICE queries.

This role suits someone who enjoys the operational side of travel, understands the commercial details and is confident taking ownership of projects while working with an international team.

Job Responsibilities:

What you’ll be doing

MICE operations and project management

• Coordinate corporate events, incentive trips, conferences and group travel programmes from enquiry through to delivery.
• Manage group bookings, accommodation, venues, transport, activities and event logistics.
• Prepare itineraries, project schedules, operational checklists and booking documentation.
• Liaise with hotels, destination partners, local ground teams and clients to confirm arrangements.
• Track project deadlines, outstanding requirements and changes to bookings.
• Support event delivery and resolve operational issues as they arise.

Quotations, proposals and commercial coordination

• Prepare quotations, costing sheets, itineraries and MICE proposals based on client requirements.
• Source and compare rates from hotels, venues and travel partners.
• Support contract negotiations, booking confirmations and commercial documentation.
• Monitor pricing, budgets, profit margins and payment requirements.
• Prepare professional client presentations and proposal materials in collaboration with the Singapore and marketing teams.
• Follow up on enquiries, outstanding quotations and client requirements.

Systems, technology and process improvement

• Maintain accurate client, booking and project information across our CRM, travel and operational systems.
• Manage project trackers, task assignments, deadlines and reporting.
• Support the administration and improvement of travel booking platforms, product information and internal workflows.
• Use Excel, Google Sheets and other digital tools to manage quotations, budgets and operational data.
• Create and maintain templates, checklists, reports and standardised documentation.
• Identify opportunities to automate repetitive tasks and improve operational efficiency.
• Support the implementation and testing of new tools, systems and processes.
• Work with our internal teams to ensure information is accurate, accessible and consistently maintained.

Skills and Requirements:

What we’re looking for

• At least 3 to 4 years of experience in MICE, corporate events, group travel or related travel operations.
• Experience coordinating multiple bookings, clients, partners and project deadlines.
• Good understanding of quotations, hotel contracting, pricing, budgets and profit margins.
• Strong technical confidence and experience working with CRM, booking or project management systems.
• Advanced Excel or Google Sheets skills, including formulas, costing sheets and reporting.
• Confidence creating presentations, proposals and professional client documentation.
• Excellent organisational skills, attention to detail and problem-solving ability.
• Ability to work independently, communicate clearly and manage priorities in a remote environment.
• Interest in technology, automation and improving operational processes.
• Excellent written and spoken English.
• Willingness to travel for selected events or projects when required.

Why join Fayyaz Travels?

Work remotely. Join our Singapore-based team while working from home.
Be part of a growing business. Help develop the operations and systems supporting our expanding MICE portfolio.
Work on international projects. Coordinate corporate events, incentive trips and group travel across different destinations.
Put your technical skills to use. Contribute to how we manage bookings, projects, systems and processes, rather than simply following existing procedures.
Opportunities to travel. Depending on the project, you may have the chance to travel for site inspections, partner meetings or event support.
Take ownership. Manage meaningful responsibilities and contribute ideas that improve how the team works.

Interested in joining us?

If you have MICE or group travel experience, enjoy coordinating projects and are confident working with technology and operational systems, we’d like to hear from you.